168 Reviews Found
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
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Confirmed Sales Customer
I received excellent customer service from Cory Gaston, Chew, and Ivan. Corey and Chew stayed and worked with me late in the evening through the dealership closing. They were both true professionals and worked hard to provide me with a fair deal on a new truck. The following evening they came to my home to sign paperwork and drop the new truck off. This was all done to accommodate my wife's schedule. My experience with this dealership was top notch.
Daryl W.
Corona
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Elizabeth, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Brian the customer service representative was excellent in serving me as a customer he was very kind and knowledgeable and I never felt overwhelmed or pressed I want to thank him again.
Mary R.
RIVERSIDE
Business Response
Mary, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
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Confirmed Sales Customer
Shout out to Jose for helping us out and doing everything he could so we can a good deal in a new truck
Diego L.
Riverside
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
���Our experience at Riverside Chevrolet dealership with Service Advisor Brian Duncanson has always been superlative. We have relied on Riverside Chevrolet exclusively for all automotive maintenance needs because you ���. . . provide the best quality and most reliable service.��� We depend on your superior service, advice and quality of work required to maintain the efficiency of our vehicle. While the other technicians are certainly qualified, we are loyal customers to Brian for his consistency and expertise. He treats us with kindness and respect and listens patiently and attentively to our concerns.���
Thomas H.
RIVERSIDE
Business Response
Thomas, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Our salesmen did great (Anthony J.) everything went very smooth. We felt comfortable and he met all our needs. He also filled up our gas tank for our new car. Thank you again
Ricardo A.
Corona
Business Response
Ricardo, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Elizabeth, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Great sales rep Orlando Bautista if you need a Chevy highly recommend him
Armando R.
Riverside
Business Response
Armando, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks for the recommendation, and have an amazing day!
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Confirmed Service Customer
I went for an oil change and the service advisor suggested to change cabin and engine air filter but I declined because I didn't think it was needed. When I got home I looked at my records and the dealer had done it for me in the past and according to the cars owners manual it is due for another 12,000. This isn't the first time this has happened. This is concerning and leads me to believe that the service advisors are pushing items that are not necessary.
Antonio S.
RIVERSIDE
Business Response
Antonio, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (951) 502-3281 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
I recently purchased a new truck, and I couldn���t be happier with my experience, all thanks to Luis. From the moment I stepped into the dealership, he was attentive and knowledgeable, answering all my questions without any pressure. He took the time to understand what I was looking for and guided me through the options that best suited my needs. Luis���s professionalism and friendly demeanor made the entire process smooth and enjoyable. He went above and beyond to ensure I was comfortable with my decision. I highly recommend Luis to anyone in the market for a vehicle. Thank you, Luis, for making my truck-buying experience a great one!
Oscar M.
Hemet
Business Response
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The service performed was great. Just wasn���t sure to wait with my vehicle or walk up to service desk. It was unclear. I realized I needed to walk up to service desk once I saw people getting out of there cars behind me and walk up before me.
Juan L.
EASTVALE
Business Response
Juan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Service person was great! Good sense of humor.
Edda O.
RIVERSIDE
Business Response
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Business Response
Robert, it is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Riverside Chevrolet and we hope to see you again.
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Confirmed Sales Customer
This was A difficult 5 star. Almost didn't buy from Riverside Dealer. If it was not for Daniel intervening and taking action almost 2 hours after I got there. So, I called to set, and appointment and Daniel booked it for 2pm. I wanted to see a 2024 Silverado with 9,000 miles. When I got there Daniel introduces herself and handed me over to a sales rep. (forgot the guy's name) and told him what truck I had inquired about. He grabbed the keys and took me to test drive it, but I soon realized it had the 2.7 turbo engine (Something new to me in a big truck) I was not convinced of it and asked to see a similar truck with a 5.3 but no 4x4. we walked the Lot back and forth a few times and he tries putting me on a Z71 (nice truck but not convinced that it was the right truck for me) I liked the 5.3 and power but no need for a 4x4. So, I asked him if he can show me a LT with no 4x4. He had me walk back and forth on the lot and he was getting frustrated, he said he did not have anything like I was looking for and continued pushing me on Z71. By this time it was well over 100 degrees temperature, so I told him I needed a water break and cool off inside. We sat inside and he brought us water and introduces us to another sales rep. This gentleman was new to the dealership and showed me another truck, but it had the 2.7 turbo and for the first time he explained the features and tech of the truck. I made it clear that I did not want a 2.7 and he took me back inside. It was hot! at this point I was on hydrate and go home for the day mode, I told them they don't have what I'm looking for and not buying today. I'm just resting and cooling off from the heat and I'll be on my way. This when I notices that two sales reps were chatting and went back to Daniel, at which point Daniel came to me and sat down and asked he how I was doing and took her time asking me what I was looking for in a truck and how I was going to use it and what color, features I would like...etc. She said hydrate and wait right here will look up the truck and see if we can find one in our inventory for you. A few minutes later she came back with another sales rep and walked me into an office where they searched for the truck I was looking for. They said please sit here and we will bring it to the front for you to see. It was not 5 minutes, and the truck was sitting Infront of the lot. I checked it out and it was Exactly what I was looking for. Finally, after 2 hours. From there the Process was Smooth negotiations were fast and fair and financing was fast and efficient. I saw the other two sales reps bickering and saying they wanted to split commissions with the 3rd rep that helped me and that was not nice to see as a customer. Especially when they were not helpful, but that's your problem. I got my truck. Thank you, Daniel. Hope you can Coach your sales reps a bit better.
Hector N.
Corona
Business Response
Debbie, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
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Business Response
Gracias por compartir tu experiencia positiva! Si alguna vez necesita algo m��s de nuestra parte, no dude en llamarnos o visitarnos. Que tengas un d��a incre��ble!
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Confirmed Sales Customer
Habib was easy to work with, was attentive and efficient.
Rebecca B.
Riverside
Business Response
Rebecca, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!