158 Reviews Found
Confirmed Service Customer
As soon as I pulled into the service area I was greeted by Mr. Craig Davis. He was very friendly and explained what would be don't to my vehicle and the time frame it would be done. I was given about an hour to an hour and a half for the device to be completed. It took less time than I was told. 10/10 experience for my first car service at the dealership!
Sabrina B.
Riverside
Business Response
Sabrina, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
My service advisor was friendly, communicated with me while I waited for my service to be completed
Doug O.
RIVERSIDE
Business Response
Doug, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
My experience at Riverside Chevrolet was a 10/10! Craig Davis was my service tech and he took care of my needs with exceptional service. Here I thought I was going to be waiting for a quite a while. He made sure to get me in and out with my truck taken care of! Will definitely go back to get my vehicles serviced at the riverside location! Ask for Craig! Great guy!
Anthony A.
CORONA
Business Response
Anthony, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Dropped off our car for broken/leaking exhaust pipe. Our service advisor was Craig Davis. Craig did an outstanding job communicating throughout the whole process. Only bad thing was we received call saying out of the 2 pipes needing replacement only 1 would be covered under warranty. Still working with GM to come to resolution. All in all experience was great and the car was completed by end of day. Craigs awesome customer service was the top notch.
Brandon G.
RIVERSIDE
Business Response
Brandon, thank you for your kind review; we are happy to pass along your comments to the team here at Riverside Chevrolet! Thank you again for choosing Riverside Chevrolet and we hope to see you again.
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Business Response
Marco, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Riverside Chevrolet.
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Confirmed Service Customer
Great customer service, brian was great at explaining service and helping with my rewards points
Thomas S.
HIGHLAND
Business Response
Thomas, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Great working with Curtis. The reason for 4 stars is the price negotiated ahead of time was not honored when I arrived at the dealership. Also the tires were not inflated and had only 32psi. The check tire pressure light came on as soon as I arrived home. lastly there is a large scratch mark on top of the roof, looks like it's from buffing the car for delivery. I do not want to be charged for this damage when I return the car when the lease is up after 24 months.
Jeffery B.
San Marino
Business Response
Jeffery, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (951) 502-3281 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Sandra, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Bryan, he’s a great service advisor thank you so much for everything
Moussa E.
CORONA
Business Response
Moussa, thank you for your kind review; we are happy to pass along your comments to the team here at Riverside Chevrolet! We sincerely value your business and look forward to your next visit!
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Business Response
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Friendly, helpful staff that was very efficient.
Zachary C.
Norco
Business Response
Zachary, thank you for your kind review; we are happy to pass along your comments to the team here at Riverside Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Jorge, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
They were quick, efficient, and helpful. The service representative gave me a great lunch recommendation while I was waiting for my vehicle
David F.
LYNWOOD
Business Response
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
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Business Response
Brian, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Brian always gives me the best options for my visits to the service department.
Ben W.
RIVERSIDE
Business Response
Ben, we're happy to hear you had such a positive experience with Brian! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Upon arrival, service member Julia was very welcoming and professional. I told her my concerns and she quickly got back to me with the problem and solution. Vehicle was complete in less time than I expected which was excellent. Overall a 5/5 experience .
Maria V.
Perris
Business Response
Maria, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Very courteous and professional. my service was completed promptly, and done as quoted.
Kevin S.
MENIFEE
Business Response
Kevin, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I appreciate Brian Duncanson's perseverance in tracking down the part for my Volt and seeing that it was installed.
Michael W.
RIVERSIDE
Business Response
We're happy you found our staff to be so supportive during your experience here at Riverside Chevrolet. We hope you have a great day!
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Confirmed Sales Customer
Very professional and willing to work with others the budget you have.
Alexis V.
LAKE ELSINORE
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I recently visited this Chevrolet dealership after having disappointing experiences at other dealerships. I'm thrilled to say that they exceeded my expectations in every way! The team was incredibly friendly, patient, and attentive to my needs and concerns. A special shoutout to Kofi, my salesman, who went above and beyond to ensure I found the perfect truck. His professionalism, knowledge, and kindness made the entire process seamless and enjoyable.
Martin R.
Jurupa Valley
Business Response
Martin, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!